Technical Training Specialist/Writer - PCK415-15443
DESCRIPTION/RESPONSIBILITIES:
Company: Dematic Corporation
Location: MI - Grand Rapids
Req ID: 48668
Position Title: Technical Training Specialist/Writer
Experience Level: Mid Level
Education Required: Bachelors Degree
Travel Required: Yes
Company Description:
Dematic is a global engineering company that provides a comprehensive range of intelligent warehouse logistics and materials handling solutions. With a global knowledge network of more than 4,000 skilled logistics professionals, Dematic is able to provide customers with a unique perspective in world-class materials handling solution design. Our commitment to solution development, combined with engineering centers and manufacturing plants in North America, Europe, and Asia Pacific, ensures Dematic has the range and capability to provide reliable, flexible, cost-effective solutions globally. Our successful track record has led to the development and implementation of more than 5,000 integrated systems for a customer base that includes small, medium, and large companies doing business in a variety of market sectors. Dematic generates a global business volume of approximately $1.8 billion.
Dematic is an Equal Opportunity Employer encouraging diversity in the workplace.
Job Description:
Dematic has an immediate need for a Technical Training Specialist/Writer at our Grand Rapids, MI headquarters. Here's your chance to work on a growing team developing training, documentation, graphics, and illustrations for internal and external customers. We need talented, bright, and driven people who have excellent skills in writing training and reference documentation, graphic design, and technical illustrating. Familiarity with operations in a manufacturing/warehouse environment is preferred, but not required. We will consider candidates who have minimal experience and show evidence of exceptional potential.
The position requires:
* Experience analyzing, designing, and developing effective technical training and technical documentation.
* Deep understanding of adult learning, instructional design, and technical communication principles.
* Experience in eLearning programming using software such as Articulate.
* Extensive experience in technical writing both for training programs and reference manuals.
* Strong aptitude and experience in graphic design and technical illustrating.
* Flash/Java programming knowledge and experience preferred.
* A person who is exceptionally savvy on a wide range of software and media, with the aptitude to learn new programs quickly and help others do so.
* Ability to analyze and assess training/communication needs and write learning plans; developing a clear understanding of the audiences’ needs.
* Ability to develop technical manuals, training guides, training outlines, agendas, presentations, short videos, and job aids, according to the audience needs.
* Detail orientation, the ability to work independently, and to know when to ask questions and seek peer input.
* Ability to collect source data and work with SMEs to develop appropriate documentation and training materials.
* Skills at organizing and developing content with order, clarity, conciseness, efficiency, style, and terminology in mind. Ability to follow corporate marketing and technical communication standards.
* Ability to effectively facilitate and deliver instructor-led training sessions periodically.
* Motivation to work with a cross-functional team, follow standards, improve processes, communicate, and get things done.
* Proficiency in Microsoft Office products and various learning development tools.
* Willingness to travel up to 10%.
Key Responsibilities:
Performs full range of standard work for the professional field. Refers complex, unusual problems to others. Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations.
Key Working Relationships:
Primarily intra-organizational contacts and external contacts.
We are an Equal Opportunity Employer and do not discriminate against
any employee or applicant for employment because of race, color, sex,
age, national origin, religion, sexual orientation, gender identity,
status as a veteran, and basis of disability or any other federal,
state or local protected class.
