Health Care Analyst, Performance Management - IND0007J
DESCRIPTION/RESPONSIBILITIES:
Summary
This position is seeking a candidate with the combined skills of technical analysis and business acumen. The primary role and responsibility of this position is to provide support to the Business Risk Manager in the Individual Business Unit (IBU) in the management and monitoring IBU business performance and key analytics. This candidate will be responsible for establishing tools and processes for monitoring the overall performance of the IBU as it relates to business functions and trends and communicate results of analysis to management via reports, presentations and dashboards. This role will include reaching out to various enterprise functions to monitor performance of support activities that have a direct impact to the overall performance of the IBU. The candidate will be expected to conduct analysis and evaluation of data to solve critical business problems and to evaluate existing and potential trends and issues. The candidate will also be responsible for utilizing, maintaining and improving various reports, as well as create presentations and communications as required by management. Job responsibility will also include the representation of the Performance Sustainability department and IBU segment as requested on work groups and special assignments. Responsible for identifying, collecting, analyzing, and maintaining data to evaluate issues that support prospective business decisions. Coordinate projects for senior management.
The right candidate will be comfortable with ambiguity but adept at problem solving and implementation of solutions. He/she will also have a strong penchant for analytics and data interpretation but can tell the story with the appropriate level of detail, tailored to the audience.
Required Skills Summary
* Demonstrated leadership skills including participation in enterprise work teams to achieve specific milestones and deliverables.
* Excellent analytical skills needed.
* Experience in utilizing actuarial concepts.
* Excellence in identifying, tracking, mitigating and documenting risks/issues.
* Strong interpersonal and organizational skills with the ability to work effectively in a team environment.
* Excellent verbal and written communication skills including the ability to conduct presentations.
* Advanced skill level working with Microsoft Office tools. Must have Excel (vlookup and pivot table) and Powerpoint experience (link Excel to Powerpoint); better than average Access skills is a plus (understand how to build queries and comfortable with creating update queries is a plus).
* Ability to work under general direction with specific results.
* Ability to multi-task, i.e., handle multiple routine and ad-hoc assignments and projects.
Essential Duties and Responsibilities
Research, analyze, identify, and evaluate data from assigned problems to evaluate existing and potential trends and issues. Possess and maintain a comprehensive understanding and knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies. Assist in the management and monitoring of multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters. Communicate results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions. Recommend, communicate, and implement solutions to identified problems/root cause of issues. Provide expertise and guidance to unit and corporate staff as required. Represent and participate in group or committee discussions. Other duties may be assigned.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.
*LI-AH1
