Ann Arbor Inside Sales Intern - ADM002050
DESCRIPTION/RESPONSIBILITIES:
What we do:
Con-way Multimodal is the freight brokerage arm of Con-way. We provide transportation solutions to help our customers get their goods across North America in the most cost effective and seamless way possible. We do this by building quality relationships with our customers, listening for and identifying their shipping needs and figuring out the best solution to meet those needs. In addition to handling the day-to-day challenges that are often presented in the transportation industry with the ability to adapt and respond quickly.
What this means to you:
An internship with Con-way Multimodal means you will have countless opportunities for experiential learning through new experiences, learning new skills you’ll be able to add to your resume, expanding your knowledge in sales, transportation and logistics. With your time here, not only will you be exploring a possible job avenue you may want to trek down, but you’ll also see the other opportunities that are available to you within the transportation industry! As you spend your time with us, you’ll gain two of the most important aspects in an internship, applying YOUR academic knowledge to “real-life” situations and adding beneficial skills and experiences to your resume!
Your responsibilities play a vital role in our company:
* Serving as the liaison for customers
* Managing customer support issues quickly and efficiently
* Assist in dispatching and tracking freight while using your customer service skills
* Support efforts in building customer relationships
* Building and managing carrier relationships
* Using your problem solving skills to find a resolution to the day-to-day challenges the transportation industry brings
* Daily communication with internal, carrier and customer personnel
* Work interactively within a team to maximize overall performance
* Monitor and evaluate data for accuracy
If you have these attributes, you’ll be a great fit:
* You are personable and a great listener
* You are friendly
* You are adaptable
* You are outgoing
* You are clever
* You are cool under pressure
Physical Demands and Work Environment:
While performing the duties of this job, the employee is regularly required to sit and to work on a computer terminal and at a desk for long periods. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls, including typing, writing, filing, etc.; reach with hands and arms; and readily and effectively communicate. Vision abilities required by this job include the ability to effectively see within an office environment, which may include long term computer exposure, and to adjust focus accordingly.
The duties of the job are primarily performed in an office environment. There is some exposure to noise in the work environment, which is usually mild to moderate
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. All colleagues may be required to perform duties outside of the above responsibilities from time-to-time, as needed.
Con-way is a proud Equal Opportunity and Affirmative Action employer of Minorities/Females/Disabilities/Veterans.
