Job Details

You must submit a resume to be considered for this position. If you have previously submitted a profile to Dart, you must edit your profile and add an updated resume.

Candidates who submit an electronic portfolio will be given additional preference.

Electronic portfolios can be submitted by:

• Providing a web address for online portfolios in the "Resume/Work Experience" section of your Candidate Profile OR

• Attaching a PDF file to your Candidate Profile

The User Experience Designer is responsible for designing product interactions and workflows that focus on value, usability, adoption and engagement, as well as building and sharing knowledge of Dart’s user base. As a User Experience Designer you will work closely with end users and business stakeholders, applying user-centered design principles and practices in order to identify problems, understand business goals and processes and provide the appropriate design solution and user interface requirements. Along with designing interactions and interfaces, you will help define the visual look and feel of various software products and be responsible for creating, maintaining and applying design guidelines and standards that promote consistency and cohesiveness across Dart applications and services. Responsibilities will also include validation and iteration of your designs with target users, and working in close partnership with software development teams and business stakeholders to ensure product feasibility and value.

Specific Duties:

• Apply user-centered design methods for problem solving, solution designing and creating shared understanding within cross-functional environments.   

• Develop and implement evaluation methods and metrics in order to review and test design solutions against end user and business success criteria.

• Create detailed use cases, user workflows, and user interface requirements and specifications utilizing user stories, context scenarios, journey mapping, wireframes and other design deliverables.

• Help identity problems and opportunities to improve the efficiency, effectiveness and overall satisfaction of Dart IT applications and services through user interviews, contextual inquiry, usability testing, behavioral data analysis and other investigative research methods.

• Support the strategy and vision for consistency and cohesiveness within Dart IT services, and across channels and end-user touch points.

• Provide estimations for effort involved in business analysis, user requirements, solution design, and user interface design and research activities.

• Create visual designs and graphical assets for user interfaces for a variety of platforms including desktop, web, and mobile devices.

• Design and implement methods that provide development teams and business stakeholders an understanding of the needs and behavioral traits of end users.

• Design and implement a variety of formal and informal user research methods in order to proactively seek user input and validation for design solutions during the development process.

• Contribute to the continual improvement and adoption of user-centered design and research processes and methods used in Dart’s user experience practice.

• Stay informed and share knowledge of design and research method best practices, as well as emerging design patterns and user interface technologies for web, desktop and mobile delivery.