Job Details

Summary:

The Logistics Analyst is responsible for the growth and performance of a system-wide logistics program that results in efficient utilization of our trucks through alternative moving revenue streams.  This position also works with existing and potential truck, equipment, and other vendors to ensure quality vendor service for the TWO MEN AND A TRUCK® system. 

The Logistics Analyst assists in the development and ongoing management of these projects and business models as well as provides leadership toward the achievement of maximum profitability while working with other departments to establish strategies and plans to expand the customer base.

Duties/Essential Job Functions

Logistics:

• Directs actions aimed at strategic planning , managing, model development and improving collaboration and communication related to interstate and logistics objectives of TWO MEN AND A TRUCK® ; This includes business in the areas of household goods, distribution, special commodities, backhaul and storage and relocation services

• Maximize coordination/profitability of backhaul moves through a combination of the backhaul portal, e-mail alerts, and direct contact with the franchises

• Creates process documentation, actionable metrics, revenue plans, pricing models, risk assessments and facilitates franchisee involvement and feedback to monitor the quality, quantity, cost and efficiency of the movement and storage of items

• Ensures all necessary and relevant directives are delivered to franchises outlining policy, program, or operational changes to be implemented

• Works with the marketing and sales departments to fulfill interstate leads to bookings through consistent marketing/sales messages, effective referral programs, and consumer education programs.

• Develops business by gaining new contracts, analyzing logistical problems and producing new solutions including exploring strategic partnerships; Coordinates and controls the order cycle and associated information systems

• Keeps awareness of and strategic response to external influences including legislation, fuel costs and environmental pressures as well as industry trends

• Develops and creates monthly executive reports as to the progress and metrics of the logistics programs

• Works with the IT department, Finance and Operations to develop software to support logistic strategies and plans

• Develops strategies to monitor trends and examine use of trailers as well as trucks and the related tools and procedures to support their increased use

Procurement

• Responsible for vetting potential system vendors related to transportation and operations; This includes fielding incoming vendor interest or reaching out to express our interest, verifying referrals/credentials, gauging / measuring vendors’ performance with any current franchisee customers

• Coordinates with vendors and third parties to provide additional products and services to customers as needed. Develops and facilitates transportation vendors & equipment advisory team. Ensures system vendors support annual meeting, EFO, training and start up and works to coordinate these activities in an efficient way for the benefit of our franchiseesTracks and analyzes trucks, trailers and trends and works to develop models and programs to enhance purchases and satisfaction

  • Conducts periodic surveys of the system regarding vendor satisfaction, purchasing needs, etc. 

  • Coordinates and develops vendor/equipment training (EFO, Frontline Annual Meeting, Truck Symposium, etc.)

  • Researches viability of Home Office-facilitated truck leasing programs or other similar programs. Researches and develops national financing programs to support trucks vendor programs

• Evaluates opportunities to develop and organize corporate buying programs

  • Identifies and documents best standards for buying and leasing trucks from the associated vendors including those that support ROI, safety, customer service and develop standard buying templates

  • Develops and documents national and regional maintenance, fuel and related programs and explore potential opportunities for the system.

  • Develops and updates an all about trucks page on the Hub including an all about trucks training manual