Education or Equivalent Experience:
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High school diploma or general education degree (GED) is required. Associates degree in related field preferred
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A minimum of six months to one year of customer service and/or office experience is required; Outside or inbound sales and/or TWO MEN AND A TRUCK® or moving industry experience is preferred
Skills/Knowledge/Abilities (SKA) Required:
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Excellent customer service skills (friendly, courteous and helpful)
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Effective listening and communication skills
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Good grammar, voice and diction
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Good organizational and time management skills
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Ability to analyze and solve problems effectively
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Accurate; consistent attention to detail
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Demonstrated understanding and application of effective selling strategies and techniques
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Confidence to initiate customer contact, and comfortable asking for the sale
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Strong team player who works productively with a wide range of people and personalities
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Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
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Basic computer and keyboarding skills
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Able to perform basic business math
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Able to present a professional image at all times to customers and vendors
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Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
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Bilingual is a plus
Working Conditions:
Work is performed in an office setting with no unusual hazards. Travel is not required.
The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other job-related criteria.