Lifetime Services Account Manager
Disher Design & Development is a full-service product development and engineering services firm in West Michigan. Our engineering team is highly technical and diversified, serving in a variety of markets including automotive, office furniture, alternative energy, and medical. Our capabilities span from napkin through launch, providing numerous opportunities for us to partner with clients in product and process development, as well as in talent identification and attraction.
We are currently partnering with a worldwide supplier of highly dynamic logistics solutions. They serve the USA, Canada, and Mexico with innovative material handling solutions. Today, they employ over 2000 employees in 13 countries.
They are a global leader in logistics solutions. A great contributor to their success is their customer service. They are currently seeking a Lifetime Services Account Manager to contribute to their winning team by providing top-notch customer service. This person must have a desire to travel often and to be the first point of contact with their customers.
Responsibilities:
- Excellent ability to address the customer’s problems through sales of service contracts, software contracts, enhancements, and spare parts.
- Ability to build relationships with new and existing clients.
- Develop proposals to be delivered to customers.
- Excellent presentation skills.
- Ability to manage issues on site.
- Manage warranty claims.
- Work on process improvements in Austria.
Qualifications:
- Degree in Engineering or related field.
- Experience with ROI Calculations.
- Have a value-added sales approach.
- Successful experience and desire for sales initiatives.
- Thorough technical understanding of material handling systems; hardware, controls, software.
- Excellent computer skills within MS Office and AutoCAD.
- Must be able to travel at least 50%, on short notice.
Please apply and attach resume at the following link under job order:
http://disherdesign.catsone.com/careers