Do you love food?
Are you dedicated to excellent customer service?
Do you have passion for selling great food, writing emails, & talking on the phone?
We are hiring temporary Service Stars for the 2014 Season!
Temporary Holiday positions will start in October & November and end on or before December 23, 2014.
Compensation is $10.00/hour
Nights & Weekends Required
Shifts available 7 days/week
You must meet schedule availability requirements.
We are hiring several temporary Service Stars to sell great food, write great emails and talk on the phone now through December.
Some of these temporary positions may become Regular (no longer temporary) in January, based on performance and business needs.
The Performance Expectations are:
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We deliver amazing customer service by web, phone, fax, email, snail mail, and in person to all of our customers all day, every day
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We answer phones and enter orders into computers like there's nothing else we'd rather be doing
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We send emails to our customers with high levels of energy & accuracy as if they were in person
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We work to deliver the Zingerman's Experience to each of our customers and to each other
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We knock our customers' socks off. Both socks. Every single time.
The Success Patterns for this position are:
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Previous experience in Customer Service, Sales and/or high volume call center
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Dedicated to providing exceptional customer service
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Available to work one of three shifts 8am-4pm, 4pm-midnight, midnight-8am.
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Priority will be given to applicants with open, night & weekend availability.
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Your availability must be at least 24 hours per week
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Detail-oriented with strong organizational skills
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Great typing skills – type at least 40 wpm. (Testing will be required)
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Excellent spelling and grammar skills
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Passionate to taste, sell, and talk about food
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Ability to train other holiday staff
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Excellent interpersonal and communication skills, both written and verbal
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PC savvy with strong skills in data entry, Google Applications, Firefox, Microsoft Office and the Internet
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Ability to learn and work with new computer software quickly
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Ability to read, speak and write fluently in English
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Team player that will work effectively on a group and individually
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Have reliable transportation to and from work
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Must be punctual and follow the Zingerman's Mail Order Attendance Policy
Successful candidates will possess the following Desired Characteristics:
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Passionate about great food, great service, & great finance
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Relentless, outrageous enthusiasm & energy
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The ability to grin through long hours and the occasional tricky customer
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Willingness to promote and uphold Zingerman's fantastic reputation for great food and great service
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Able to work well in stressful situations while keeping a cool and positive attitude
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Ability to embrace the experience of our crazy-busy holiday season
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Can accept and offer constructive criticism comfortably while maintaining good working relationships
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://zingermans.applicantpool.com/jobs/13598-4395.html
