Job Title:Branch Manager Job Number::14-0648 Location:Michigan Dept/Branch:MUSKEGON Job Description:
General Summary of Duties
Responsible for providing solid leadership & management of a branch team. Proactively coaches and develops the branch team to meet specific performance objectives in growing retail business, retention, profitability and customer satisfaction. Acts as a 'franchise owner' minimizing operating expenses and losses while growing revenue year over year. Conducts regular, impactful assessments to determine strengths and weaknesses of Client Champions & Senior Client Champions creating improvement plans to overcome obstacles that hinder team objectives. Ensures career development for all branch employees by supporting career pathway progression. Generates additional business through branch sales, phone sales, referrals, and external business development. Maintains security controls to protect the bank from fraud and criminal activity. Communicates and implements changes to branch policies and procedures. Participates in branch functions and community activities to promote bank's image and growth. Job Qualifications:
Typically Requires
High School Diploma or equivalent; College degree preferred. 3+ years banking experience or related experience (including at least 1 year of management or leadership experience). Solid track record of sales management. Must be able to successfully register with the National Licensing System (NMLS).
