Requisition Number: 988 Job Title: Business Solutions Support - Education Practice Area: Education ServicesJob Family: Customer ServiceCity: OkemosState / Province: MichiganTravel Required: 10% - 25%Minimum Years of Experience: 1 - 3Position Detail/Essential Functions: Company Overview: Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 1300 professionals in 44 offices in the U.S., Canada. Poland and the UK. The firm draws on more than two decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies.
PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.
Overall Responsibilities:PCG is seeking candidates for Business Solution Support - Education position located in our Okemos, MI office. For the right motivated individual, there is an excellent opportunity for career development and advancement. * The Business Solution Support works in a deadline-oriented, fast paced environment as part of a growing team consisting of consulting and operations staff. * The teams' goal is to provide exceptional service to school districts in the areas of special education management systems, federal claiming, and other school based revenue programs. * The Business Solution Support position requires a self-starter who can quickly learn our web-based technologies and lead clients through the implementation and training processes. * Responding to a high volume of phone and email client support requests* This position revolves around technology, policy and financial management functions. * Conduct quality assurance on PCG's web based software.
Required Skills:* Strong analytical skills, including the ability to analyze and organize data. * Strong attention to detail. * Excellent organizational, oral presentation and written communication skills. * Research and project management capabilities. * Proficiency in MS Office products including PowerPoint, Access, Excel and Word.
Required Experience:* A Bachelor's Degree is required. * Medicaid claiming, schools (K-12) and/or special education experience a plus.
Other Requirements:* Ability to work overtime and travel to client sites (approximately 10 - 20%) required.
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Public Consulting Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
