Versiti was founded with
the belief that together, our blood centers can better serve patients' urgent
need for life-saving healthcare. We love what we do, and we're looking for
passionate individuals to join the Versiti family. We foster a diverse
environment that affirms each employee's dignity and worth, and we offer a
chance to work with a team of compassionate people who provide lifesaving blood
to our communities on a daily basis.
What you can expect in
this position:
We
like to think of our call center staff as advocates for the friendliest
vampires you'll ever meet, our phlebotomists. You will be utilizing your
customer service skills to encourage members of the community to come and make
a lifesaving difference by scheduling an appointment with us. Our team members
get the chance to advance their careers in health care and customer service while
working with a compassionate and mission-driven group of professionals.
What you will
do:
Assertively schedules
blood donors to fill available appointment slots at fixed site or alternate
location if fixed site not feasible for donor.
Achieves daily calling
and appointment goals.
Verifies and updates
computer records to reflect appointments and current donor information.
Provides educational
information to donors and potential donors
Respond to and document
donor eligibility questions and other questions or concerns according to
department procedures.
Relays donor questions
or concerns to the appropriate Blood Center staff.
Responsible for
accurately entering call results and updating other pertinent information in
the donor records according to standards and procedures.
What you will need:
Excellent communication and
customer service skills required
High school diploma
When you will work:
What's in it for you?
Complete insurance coverage -
medical, dental, vision, life
401(k) with company match
Generous paid time off
Wellness program
Our Mission:
We are Blood Health
Innovators who enhance lives through discovery, diagnosis, and treatment.
Our Vision:
We will expand the
frontiers of patient health through the integration of science, medicine, and
service.
Equal Opportunity
Employer. This company will provide equal opportunity to all individuals
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability or veteran status.
We embrace and encourage diversity in our workforce.
Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
We participate in eVerify.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
We are a tobacco/smoke-free workplace.
