Route Manager
Lansing, MI
Apply: Send a resume: mbs1@mgmtbsolutions.com
Visit our website: www.mgmtbsolutions.com
Summary:
This individual will manage routes and driver/laborer performance on a daily basis for multiple lines of business. You will be involved with scheduling resources, coordinating maintenance, monitoring time and attendance, and monitoring productivity.
Responsibilities:
- Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
- Plans, distributes, monitors, and follows-up on daily route assignments to ensure customers are serviced per company standards and agreements.
- Manages end-of-day check-in, communicating key service, safety, and equipment issues.
- Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
- Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
- Sets and monitors productivity, service, and safety targets for each route and driver.
- Assists with data collection and reporting required for incentive pay programs.
- Works with functional groups to resolve employee relations and labor relations issues.
- Acquires and coordinates temporary workers assigned to assist drivers on routes.
- Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies; documents and maintains required records
- Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
- Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
- Establishes and maintains a clean, safe work environment in compliance with Company and Occupational Safety and Health Administration (OSHA) standards.
- Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
- Notifies customer service of delivery days for specific areas; ensures set-up errors and missed pickups are reported and resolved.
- Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.
Qualifications:
- Associate’s degree required; bachelor’s degree preferred
- 2 to 4 years of experience in transportation or logistics with experience in routing assessments and coaching & leading employees required
