ALCOLOCK MI is currently looking to fill Auto Accessory Installer for our Wixom, Michigan location. This position is responsible for coordinating and conducting alcohol interlock installations, services and service calls (if required) to ensure timely professional service individually or as part of a Service Center team. This position may require mobile service responsibility and the possibility of being assigned to more than one fixed Service Center.
Responsibilities:
•Responsible for the daily activity of installation, service and removal policies and procedures at any given location as assigned;
•Performs administrative tasks to support the Program;
•Ensures quotas for service delivery and deadlines are met;
•Familiar with a variety of jurisdictional regulations, practices and procedures. Relies on experience and judgment to plan and accomplish goals;
•Answering telephone inquiries and promoting the ignition interlock program's products and services;
•Locate and retrieve client records as required;
•Train and instruct clients on how to use the alcohol interlock device;
•Install, service and remove the alcohol interlock device into clients vehicles following program guidelines;
•Calibrate and monitor device as needed;
•Schedule client appointments within the Application Software as needed;
•Research customer compliance within the program;
•Assist in jurisdictional and other required testing;
•Assist in checking of equipment returns to ensure all data is obtained;
Winning Profile:
•Strong Inter-Personal Skills to manage both customer and employees;
•Ability to work independently or as part of a team;
•Must be fluent in English. A second language would be an asset;
•MECP Certification, ASE Certification or equivalent, an asset;
•Candidate should have 1-3 years experience with installation of car alarm systems and/or remote starters;
•Solid knowledge of automobile electrical systems;
•Ability to read and understand automobile electrical diagrams;
•Familiarity with voltmeters, ammeters, etc is essential;
•Familiar with commonly used software including Microsoft Excel, Word, Email, Internet Browser;
•Problem solving skills which require exercising independent judgment;
•Understanding of Privacy issues;
•Must be capable of obtaining and maintaining a clean Criminal Records Search;
•Must be capable of obtaining and maintaining a clean Driver Record Search;
•Must be capable of obtaining and maintaining a clean Drug Test;
•Problem solving skills which require exercising independent judgment.
•A wide degree of creativity and latitude is expected.
APPLY TODAY!
If you are interested in applying for this position, please forward your resume by e-mail to: ratherton@acs-corp.com
We thank all candidates for their interest. Only selected candidates will be contacted