Seeking Customer Experience Coordinator/Backroom Coordinator/Merchandise Coordinator
Provides prompt, courteous and knowledgeable service to all external and internal customers at all times
Communicates accurately and effectively with management and associates when setting and addressing priorities
Responsible for operational controls at the Front Line Service Desk, Layaway and Jewerly.
Resolve customer service issues appropriately and competently
Audits and approves all necessary Front Line paperwork
Responsible for training and developing store Associates on customer service standards, register procedures and proper Front Line procedures and controls
Addresses, prioritizes and organizes workload and manages time effectively